With the following data protection declaration we would like to inform you about which of your personal data (hereinafter also referred to as “data”) we process, for what purposes and to what extent; The data protection declaration applies to all processing of personal data carried out by us both in the context of the provision of our services and, in particular, on our websites, in mobile applications and within external online presences, such as our social media profiles (hereinafter collectively referred to as the “Online Offer”).
The terms used are not gender-specific.
Status: July, 2023
Table of contents
- Processing overview
- Relevant legal bases
- Security measures
- Transmission of personal data
- Data processing in third countries
- Deletion of data
- Provision of the online offer and web hosting
- Management of contacts and enquiries
- Rights of data subjects
The person responsible for data processing on this website is:
Falk Albrecht GmbH Internationale Spedition
Vohwinkeler Str. 121 – 123
Phone +49 (0) 202 26569 – 0
The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses or similar).
The following overview provides an overview of the types of data processed and the purposes of their processing and refers to the data subjects.
Types of data processed
- Contact information.
- Content data.
- Usage data.
- Meta, communication and procedural data.
Categories of data subjects
- Communication partner.
Purposes of the processing.
- Contact requests and communication.
- Security measures.
- Managing and responding to enquiries.
- Provision of our online offer and user-friendliness.
- Information Technology Infrastructure.
Relevant legal bases
Below you will find an overview of the legal bases of the GDPR on which we process personal data. Please note that in addition to the provisions of the GDPR, national data protection provisions may also apply in your or our country of residence or domicile. If, in addition, more specific legal bases are relevant in individual cases, we will point this out to you in the data protection declaration;
- Contractual performance and pre-contractual measures (Art. 6 para. 1 p. 1 lit. b) DSGVO) – The processing is necessary for the performance of a contract to which the data subject is party or for the implementation of pre-contractual measures taken at the request of the data subject.
- Legitimate interests (Art. 6 (1) S. 1 lit. f) GDPR) – Processing is necessary for the purposes of the legitimate interests of the controller or of a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data;
We take appropriate technical and organisational measures to ensure a level of protection appropriate to the risk in accordance with the legal requirements, taking into account the state of the art, the implementation costs and the nature, scope, circumstances and purposes of the processing, as well as the different probabilities of occurrence and the level of risk to the rights and freedoms of natural persons.
Measures include, in particular, ensuring the confidentiality, integrity and availability of the data by controlling physical and electronic access to the data as well as access, input, transmission, ensuring availability and its separation. In addition, we have procedures in place to ensure the exercise of data subjects’ rights, the erasure of data and the response to a data compromise. In addition, we already take the protection of personal data into account in the development or selection of hardware, software and processes in accordance with the principle of data protection, through technology design and through data protection-friendly default settings.
TLS encryption (https): To protect your data transmitted via our online offer, we use TLS encryption. You can recognise such encrypted connections by the prefix https:// in the address line of your browser.
Transmission of personal data
In the course of our processing of personal data, the data may be transferred to or disclosed to other bodies, companies, legally independent organisational units or persons. Recipients of this data may be, for example, service providers commissioned with IT tasks or providers of services and content that are integrated into a website. In these cases, we observe the legal requirements and, in particular, conclude corresponding contracts or agreements that serve to protect your data with the recipients of your data.
Data processing in third countries
If we process data in a third country (i.e. outside the European Union (EU), the European Economic Area (EEA)) or the processing takes place in the context of the use of third-party services or the disclosure or transfer of data to other persons, bodies or companies, this is only done in accordance with the statutory provisions.
Subject to express consent or contractual or statutory transfer obligations, we only process or allow data to be processed in third countries with a recognised level of data protection, contractual obligation through so-called standard protection clauses of the EU Commission, in the presence of certifications or binding internal data protection regulations (Art. 44 bis 49 DSGVO, Informationsseite der EU-Kommission: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection_de).
Deletion of data
The data processed by us will be deleted in accordance with the statutory provisions as soon as their consents permitted for processing are revoked or other permissions cease to apply (e.g. if the purpose of processing this data has ceased to apply or it is no longer necessary for the purpose). If the data are not deleted because they are required for other purposes permitted by law, their processing shall be limited to those purposes. This means that the data is blocked and not processed for other purposes. This applies, for example, to data that must be retained for reasons of commercial or tax law or whose storage is necessary for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person.
Our privacy notices may also contain further information on the retention and deletion of data relevant to the processing operations in question.
Cookies are small text files or other memory tags that store information on end devices and read information from end devices. For example, to store the login status in a user account, the contents of a shopping basket in an e-shop, the contents called up or functions used of an online offer. Cookies can also be used for various purposes, e.g. for purposes of functionality, security and comfort of online offers as well as for the creation of analyses of visitor flows.
Duration of storage: In terms of storage duration, the following types of cookies are distinguished:
- Temporary cookies (also: session cookies): Temporary cookies are deleted at the latest after a user leaves an online offer and closes his end device (e.g. browser or mobile app).(e.g. browser or mobile app).
- Permanente Cookies: Permanente Cookies bleiben auch nach dem Schließen des Endgeräts gespeichert. For example, the login status can be saved or preferred content can be displayed directly when a website is visited again. Likewise, user data collected with the help of cookies can be used to measure reach; Unless we explicitly inform users about the nature and storage period of cookies (e.g. when obtaining consent), users should assume that cookies are permanent and that the storage period can be up to two years.
Further notes on processing, procedures and services:
Real Cookie Banner
To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool “Real Cookie Banner”. Details zur Funktionsweise von “Real Cookie Banner” findest du hier.
Legal bases for the processing of personal data in this context are Art. 6 para; 1 lit. c DS-GVO and Art. 6 para. 1 lit. f DS-GVO. Our legitimate interest is to manage the cookies and similar technologies used and the consents in relation thereto.
The provision of personal data is neither contractually required nor necessary for the conclusion of a contract; You are not obliged to provide the personal data; If you do not provide the personal data, we will not be able to manage your consents;
Provision of the online offer and web hosting
We process users’ data in order to provide them with our online services. For this purpose, we process the user’s IP address, which is necessary to transmit the content and functions of our online services to the user’s browser or terminal device.
- Types of data processed: Use data (e. g. web pages visited, interest in content, access times. e.g. web pages visited, interest in content, access times); meta, communication and procedural data (e.g. IP addresses, time data, identification numbers, consent status).
- Data subjects: Users (e.g. website visitors, users of online services).Types of data processed: Use data (e. g. web pages visited, interest in content, access times. e.g. web pages visited, interest in content, access times); meta, communication and procedural data (e.g. IP addresses, time data, identification numbers, consent status).
- Purposes of the processing: Provision of our online offer and user-friendliness; information technology infrastructure (operation and provision of information systems and technical equipment (computers, servers, etc.).)); security measures.
- Legal basis: (Art. 6 par. 1 S. 1 lit. f) DSGVO).
Further notes on processing, procedures and services:
- Provision of the online offer on rented storage space: For the provision of our online offer, we use storage space, computing capacity and software that we rent or otherwise obtain from a corresponding server provider (also called “web hoster”); Legal basis: Rightful interests (Art. 6 para. 1 p. 1 lit. f) DSGVO).
- Collection of access data and log files: Accesses to our online offer are logged in the form of so-called “server log files”. The server log files may contain the address and name of the web pages and files accessed, the date and time of the access, the amount of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page) and usually IP addresses as well as the requesting provider.The server log files may be used for security purposes, e.g. to prevent server overload (especially in the event of abusive attacks, so-called DDoS attacks) and, on the other hand, to ensure server utilisation and stability; Legal basis: Legitimate interests (Art. 6 para. 1 p. 1 lit. f) DSGVO); Deletion of data: Log file information is stored for a maximum of 30 days and then deleted or anonymized. Data whose further storage is required for evidentiary purposes shall be exempt from deletion until the respective incident has been finally clarified.
Management of contacts and enquiries
When contacting us (e.g. by post, contact form, e-mail, telephone or via social media) as well as in the context of existing usage and business relationships, the details of the enquiring persons are processed insofar as this is necessary to answer the contact enquiries and to carry out the desired measures.
- Types of data processed: Contact data (e.g. e-mail, telephone numbers; content data (e.g. entries in online forms); usage data (e.g. websites visited, interest in content, access times); meta data, communication data and process data. e.g. e-mail, telephone numbers); content data (e.g. entries in online forms); usage data (e.g. websites visited, interest in content, access times); meta, communication and process data (e.g. IP addresses, time data, identification numbers, consent status).
- Persons affected: Communication partners.
- Purposes of processing: contact requests and communication; managing and responding to requests; feedback (e.g..e.g. collection of feedback via online form); provision of our online offer and user-friendliness.
- Legal basis: Rightful interests (Art. 6 para. 1 p. 1 lit. f) DSGVO); Contract performance and pre-contractual requests (Art. 6 para. 1 p. 1 lit. b) DSGVO).
Further notes on processing, procedures and services:
- Contact form: If users contact us via our contact form, e-mail or other communication channels, we process the data communicated to us in this context for the purpose of processing the communicated request; Legal basis: Contract fulfilment and pre-contractual enquiries (Art. 6 para. 1 sentence 1 lit. b) DSGVO), Legitimate Interests (Art. 6 para. 1 sentence 1 lit. f) DSGVO).
Rights of data subjects
As a data subject, you are entitled to various rights under the GDPR, which arise in particular from Art. 15 to 21 GDPR:
- Right to object: You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(e) or (f) DSGVO; this also applies to profiling based on these provisions. If the personal data concerning you is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is related to such direct marketing;
- Right to withdraw consent: You have the right to withdraw any consent you have given at any time.
- Right of access: You have the right to request confirmation as to whether the data in question are being processed and to receive information on these data, as well as further information and a copy of the data in accordance with the legal provisions.
- Right of rectification: In accordance with the law you have the right to request that the data concerning you be completed or that inaccurate data be corrected.
- Right to erasure and restriction of processing: You have the right, in accordance with the legal provisions, to demand that data concerning you be deleted immediately or, alternatively, to demand the restriction of the processing of the data in accordance with the legal provisions.
- Right to data portability: You have the right to receive the data concerning you that you have provided to us in a structured, common and machine-readable format in accordance with the legal requirements or to request that it be transferred to another controller.
- Complaint to a supervisory authority: Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or the place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the provisions of the General Data Protection Regulation.
- Personal data: “Personal data” means any information relating to an identified or identifiable natural person (hereinafter “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier (e.g. cookie) or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
- Controller: A “controller” is the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data.
- processing: “Processing” means any operation or set of operations which is performed upon personal data, whether or not by automatic means. The term is broadly defined and includes practically every handling of data, be it collection, analysis, storage, transmission or deletion.